Many PrestaShop stores lose customers simply because people cannot find quick answers. Shoppers desire quick information, such as stock, price, delivery time, as well as order status within seconds. It has been found that nearly 60% of the visitors abandon a site when they have to wait longer than a few seconds. Due to this, the sales decline, the conversion rate reduces, and the customers get disappointed. To address this, Knowband has come up with the PrestaShop AI Chatbot Module.
An intelligent chat helper that is visible on every page as a small icon. Once the customer clicks on it, a clean chat window appears. The chatbot can respond to the queries in real-time with the help of AI engines like GPT-4o and GPT-4o mini. This makes the entire store experience easier, faster, and smoother for every visitor. Moreover, this Chatbot Module for PrestaShop also provides Vector DB integration for better product discovery.
Why the PrestaShop AI Chatbot Addon Matters Today
Modern shoppers want fast communication. They do not want to wait for customer service or search through many pages. The PrestaShop AI Chatbot Addon gives them instant help directly inside the chat.
This AI helper understands all queries related to products, delivery, stock, price, and previous orders. It also supports several languages and currencies. So when the customers change the language, the chatbot responds in that language. Similarly, when they switch the currency, it automatically shows the product prices in that currency.
Moreover, the PrestaShop Chatbot Module by Knowband also uses Vector DB. This means it understands the meaning behind what customers type, not just exact words. Hence, this AI assistant can find products based on meaning, recommend better-matching items, improve search accuracy, and answer product questions more intelligently. It makes the PrestaShop Chatbot very powerful for the international stores that require quick and personalized services.
Main Features of the PrestaShop Chatbot Using OpenAI ChatGPT
The PrestaShop AI-Based Chatbot allows one to find the correct product instantly, compare items, and recommend related products. In addition, all of this is done directly on the chat window itself. Thus, customers do not take the time to open several pages.
The store owners also have full control of the functionality of the complete Chatbot module through the admin panel. They can choose how many products the AI assistant returns, how many past messages it remembers, and how it responds. Moreover, this module provides the flexibility to customize the logo, colors, etc.
Moreover, Store owners have two options. If they want, they can integrate a smarter version of a chatbot by activating the semantic search using the Qdrant vector database for better product discovery, or just use the basic version using an OpenAI API key.
Benefits of the PrestaShop Live AI Chat Module
Knowband’s AI Chatbot for PrestaShop keeps visitors engaged because it answers quickly. Shoppers stay longer and purchase more when they receive what they want faster. This has a direct positive effect on conversions.
Moreover, this chatbot also reduces the workload of the support team since the majority of the common questions about delivery, price, and stock are answered by the chatbot. This, therefore, saves time, reduces cost, and simplifies the store operation.
The PrestaShop Chat Assistant makes shopping a very easy and convenient experience for the customers. It helps them to find products, understand details, and be confident during purchase.
How the PrestaShop AI Module Works
ChatGPT PrestaShop Module is easy to set up. The store owners add the OpenAI API key after installation in the general settings. They then choose the AI model (GPT-4o or GPT-4o mini). Then, they decide the number of products that the chatbot will display, as well as the number of past messages that it should remember during a conversation with a customer. Then, here they can also enable the vector search for better product discovery. For this, they need to install Qdrant on their own server. So their quadrant will run on a particular URL called “Qdrant URL”, which they need to copy and paste into their PrestaShop AI Chatbot Module’s backend.
Then, in the customization settings, admins can add the store logo and modify the colors of the pop-up, background, text, and message box. Once everything is saved, the chatbot becomes active on every page. Store owners can also try the feature using the PrestaShop AI Chatbot Free Demo.
Conclusion
PrestaShop AI Chatbot Addon by Knowband is a full-fledged AI solution for those stores that desire quick response, increased engagement, and increased conversion rates. It provides real-time solutions, supports various languages, provides accurate data, and assists customers in making decisions faster. Therefore, the PrestaShop ChatGPT Module is among the most suitable AI-powered chatbot solutions for all PrestaShop stores that want simple yet smart chat assistance on their shop.
