Managing an online shop is not a simple task, particularly when customers are seeking answers immediately. Within 10 seconds, most customers exit a website when they are unable to find information related to product, stock, or shipment details. Research says that stores that support instant chat convert 30-40% times more than stores that do not …

In e-commerce, fast communication is essential. Customers will abandon their cart because they do not feel they can get in touch quickly enough. The PrestaShop WhatsApp Live Chat Addon addresses this issue by providing customers direct access to your support team through WhatsApp, a platform they are already on every day. Customers do not have …

Product discovery is a very important factor when it comes to sales in e-commerce. A customer generally goes to an online shop to get a particular product. But, through clever suggestions, they tend to browse more. Knowband designed the PrestaShop Related Product Module to make this process seamless by automatically recommending the relevant products on …

Contemporary customers not only consider quality products, but also demand freedom on how and when to get their order. For example, some buyers might prefer a birthday gift to be delivered right at night or a gift surprise to be received on a specific weekend. However, most of the stores are not able to provide …

Many online stores lose sales at checkout. As customers add products to their cart, but do not check out. Why? Because the process feels too long and full of steps, people want simplicity. However, with today’s technology, we have solutions to every problem. Hence, the solution to this problem is provided by Knowband’s Prestashop One …

Today, mobile shopping is growing faster than ever. People prefer browsing and buying through their smartphones. It’s quick, convenient, and always within reach. Therefore, a mobile app has become essential for online stores rather than just a nice-to-have feature. If you run a PrestaShop store, the best way to go mobile is with Knowband’s PrestaShop …

Do you notice shoppers abandoning their carts on your PrestaShop store? Often, this happens because the checkout process feels slow and confusing. In fact, shoppers want to complete purchases quickly, without facing multiple steps or sudden surprises at checkout. However, if they encounter these barriers, they might leave, and your store loses sales. That is …